How Big Data Hadoop is Making Buzz in Insurance Industry ?

How Big Data Hadoop is Making Buzz in Insurance Industry

Everybody is talking about big data, big data, what is it this big data? What does it have to do in insurance company? Just put your mind into it. You filter and arrange huge amounts of data, adjusters’ hand-written notes, information from claim management systems, data from fraud lists, and so on. Are you able to get most out of this data?


With a huge number of claims to handle, employees do not get time to filter through all of the data to analyze every claim. However, they may not come to a best decision is they miss a valuable piece of data. It means many of their choices are based on experience and restricted information that is readily available at hand. 


Due to this reason and many others, big data analytics is playing an extensively significant role in the insurance companies. Working together with adjusters, analytics can flag claims for a bit closer look, priority handling and so on.


Below mentioned are six areas in insurance where big data analytics make a big difference:


Fraud: Did you know one out of ten insurance claims is a fraudulent? How to find out such before making a hefty payout? Most fraud solutions available in the market today are rules based. Unluckily, it’s too easy for fraudsters to control and manipulate rules. On the other hand, the predictive analysis uses a mix of rules, text mining, modeling, exception reporting and database searches to find out fraud sooner and easily at every stage of the claim.


Subrogation: Often in the sheer volumes of data, the chances for subrogation get lost. Text analytics search all through this unstructured data to identify phrases that typically point out a subro case. By indicating subro opportunities previously, you can maximize loss recovery while cutting down loss expenditures.


Settlement: In order to cut back cost and ensure fairness, insurance companies often apply fast track processes that settle claims immediately. But settling a claim in hurry can be expensive if you overpay. Any insurer who has witnessed a sudden increase of home payments in an area hit by natural calamity understands how that works. By analyzing claims and histories, you can optimize instant payout limits. Analytics can also limit claims cycle times for ultimate customer satisfaction and cut down labor costs. It also ensures considerable savings on things like rental cars for auto repair related claims.


Loss Reserve: When a claim is reported for the first time, it’s almost impossible to foretell its size as well as period or duration. However, correct loss reserving and claims foretelling is required particularly in long-tail claims such as liability and workers’ reimbursement. Analytics can calculate more correctly loss reserve by making a comparison of a loss with same claims.


Then whenever the data of claim is updated, analytics can re-evaluate the loss reserve, so you get to know how much money you require to meet future claims.


Activity: It is logical to put into use your more experienced adjusters to handle most challenging claims. But these are often assigned based on restricted data that result in high reassignment rates that put an impact on claim duration, settlement amounts & at last, the customer experience.


Data mining techniques cluster as well as group loss features to score, prioritize and allocate claims to most suitable adjuster. In some conditions, claims can even be automatically arbitrated and settled.


Litigation: A considerable amount of a company’s loss adjustment expenditure ratio goes to protecting dispute claims. Insurers can make use of analytics to evaluate a litigation tendency score to decide which claims are more likely to convert in litigation. Then these claims can be assigned to more senior adjusters who are capable of settling the claims sooner and for lower payouts.


Now as insurance is turning out to be commodity, it become more relevant for carriers to make themselves distinguished. Adding analytics to this sector can add to ROI with cost savings.


So, Hadoop big data is being implemented in all sectors. If you want to get into any of this sectors consider honing your skills by enrolling for big data Hadoop training courses in Delhi

Get Weekly Free Articles

on latest technology from Madrid Software Training